Refund Policy
Refund Policy
We want you to be completely satisfied with your purchase at Uffness.com. If you're not satisfied, we offer a refund according to the following guidelines.
1. Eligibility for Refunds
Refunds are available for products that are damaged or defective. To be eligible for a refund, you must request it within 14 days of receiving your order.
2. Non-Refundable Items
Some products, such as personalized or custom-made items, may not be eligible for a refund. Please check product details before making a purchase.
3. How to Request a Refund
To request a refund, please contact our customer service team at hello@uffness.com with your order number and a description of the issue. We will review your request and issue a refund if applicable.
4. Processing of Refunds
Refunds will be processed within 7-10 business days after approval. Refunds will be issued to the original payment method used for the purchase.