Replacement Policy

We are committed to ensuring you are satisfied with your purchase. If your product is damaged or defective, we offer a replacement according to the following guidelines.

1. Eligibility for Replacements

Replacements are available for defective or damaged products. To be eligible for a replacement, you must request it within 14 days of receiving your order.

2. Process for Requesting a Replacement

To request a replacement, please contact us at hello@uffness.com with your order number and a description of the issue. We will verify your request and proceed with the replacement process if applicable.

3. Non-Eligible Items

Items that have been used, washed, or altered are not eligible for replacement unless they are defective.

4. Processing of Replacements

Replacements will be processed within 7-10 business days after approval. The replacement item will be shipped to the original shipping address.